SDIRC
SchoolDude
Investigating - Automated Message: SchoolDude has posted an incident message on their status page. If you are experiencing issues with services from this provider, please check the SchoolDude Status Page for more details.
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Feb 16, 2024 - 12:17 EST

About This Site

The SDIRC Status Page was created to provide you with real-time information about system performance, so you never have to wonder if it's you, or the system. If it looks like the systems are working for everyone but you, please submit a ticket by emailing your concern to support@indianriverschools.org, or reach out to your school's Education Technology Specialist.


The following are direct links to some of our services and applications that may be operational: Canvas, ClassLink, Focus, Frontline (Aseop), Office 365 Email, SharePoint.

Uptime over the past 90 days. View historical uptime.
Classlink Operational
ClassLink My Apps Operational
ClassLink Roster Server Operational
ClassLink Mobile apps Operational
ClassLink Reporting Operational
District Network ? Operational
90 days ago
99.96 % uptime
Today
Internet Operational
90 days ago
99.93 % uptime
Today
Wired Network Operational
90 days ago
99.96 % uptime
Today
Wireless Network Operational
90 days ago
99.98 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Focus Operational
90 days ago
100.0 % uptime
Today
Focus AWS Operational
Google Apps Operational
Google Apps Classroom Operational
Google Apps Gmail Operational
Google Apps Maps Operational
Google Apps Admin Console Operational
Office 365 Operational
90 days ago
99.72 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
SharePoint ? Operational
90 days ago
100.0 % uptime
Today
OneDrive ? Operational
90 days ago
100.0 % uptime
Today
Teams ? Operational
90 days ago
98.64 % uptime
Today
Desktop Apps Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
99.47 % uptime
Today
Clever Single Sign-On Operational
Performance Matters Operational
Amplify Operational
90 days ago
100.0 % uptime
Today
Canvas ? Operational
i-Ready Operational
90 days ago
98.94 % uptime
Today
Phone System Partial Outage
90 days ago
99.81 % uptime
Today
External Voice ? Partial Outage
90 days ago
98.91 % uptime
Today
Internal Voice ? Operational
90 days ago
100.0 % uptime
Today
Fax System ? Operational
90 days ago
100.0 % uptime
Today
Akkadian ? Operational
90 days ago
100.0 % uptime
Today
InformaCast ? Operational
90 days ago
100.0 % uptime
Today
Jabber / Expressway Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Communicate ? Operational
90 days ago
100.0 % uptime
Today
SchoolMessenger Presence - District & School Websites ? Operational
90 days ago
100.0 % uptime
Today
Other Service ? Operational
Other Services Operational
90 days ago
100.0 % uptime
Today
Edulog - Find My Bus Operational
90 days ago
100.0 % uptime
Today
Internal IS Server Operational
90 days ago
100.0 % uptime
Today
Asset Essentials - Brightly ? Operational
90 days ago
100.0 % uptime
Today
ClassLink Azure Integration Operational
Clever Apps Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Lightspeed Systems
Resolved - Automated Message: Lightspeed Systems has marked the incident as resolved. For additional details regarding this incident, please review the Lightspeed Systems Status Incident History page.
Apr 16, 06:45 EDT
Investigating - Automated Message: Lightspeed Systems has posted an incident message on their status page. If you are experiencing issues with services from this provider, please check the Lightspeed Systems Status Page for more details.

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Apr 16, 04:27 EDT
Apr 15, 2024
Phone System - External Line Down
Resolved - Any services impacted by this outage should return to normal shortly.

If you continue to experience issues, please open a ticket on ZenDesk at support.IndianRiverSchools.org, or email details to support@indianriverschools.org.
Apr 15, 17:46 EDT
Investigating - Automated Message: Our system monitoring tools have detected a potential phone system outage. This type of outage may lead to phone calls getting disconnected or for you not to be able to make external phone call at all. If you are experiencing these issues, please try your request again in a few minutes.

The network team has been notified and will post an update when additional information is available.
Apr 15, 15:41 EDT
i-Ready Not Loading
Resolved - Late on Friday afternoon, our Networking Team made some changes to resolve the ongoing i-Ready issues. As of this morning, the changes seem to have helped. However, if your student encounters any difficulty accessing i-Ready, please follow the steps below:
1. Close the Chrome browser.
2. Reopen the Chrome browser.
3. Click the three dots on the upper right corner and then click "Settings."
4. On the left-hand side of the new tab that opens, click the "Reset Settings" button.
5. On the middle of the screen, click the "Restore settings to their original defaults" option.
6. A box will appear asking about "resetting settings." Click the "Reset Settings" button.
7. Wait for a moment and then close the Chrome browser.

After that, your student can reopen the Chrome browser, sign back into ClassLink and try i-Ready again. If you notice that you need to repeat these steps for the same student after 3-5 minutes, we will need to look at that student's device to determine the root cause of the issue. Please send an email to support@indianriverschools.org for further assistance.
Apr 15, 13:35 EDT
Investigating - Students in grades K-8 are experiencing white screens and loading issues when accessing the platform. The i-Ready engineers are working with our Computer Services team to identify the issue. Current recommendations include clearing the cache and settings to the student Chromebooks but these steps do not always resolve the issue.

We will notify through this status page any updates.
Apr 12, 09:49 EDT
Amplify - Incident Message
Resolved - This incident has been resolved.
Apr 15, 10:10 EDT
Investigating - Automated Message: Amplify has posted an incident message on their status page. If you are experiencing issues with services from Amplify, please check the Amplify Status Page for more details.
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Apr 15, 08:34 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Apr 11, 2024
Clever Incident Created
Resolved - This incident has been resolved.
Apr 11, 15:02 EDT
Monitoring - Automated Message: Clever has posted an incident message on their status page. This issue has the potential to affect access to Amplify, Lexia, i-Ready, Edgenuity, McGraw Hill, Reflex, Science4Us, Achieve3000, Big Ideas Math, CPALMS, Imagine Math, LanSchool, and SCOIR. If you are experiencing issues with any of these services, please check the Clever Status Page for more details.
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Apr 11, 13:52 EDT
Wireless Network Issue / DSPK
Resolved - This incident has been resolved.
Apr 11, 09:23 EDT
Update - We are currently experiencing an issue with the internet connection for the ViewSonic panels. Our Networking team is currently working on resolving the issue as quickly as possible.

Until the issue is resolved, we recommend that you hardwire connect your laptop or Chromebook to the panel utilizing the USB-C cord for your panel.
Apr 11, 08:31 EDT
Investigating - We have been made aware of an issue with the Wireless Network impacting DPSK. This may impact some devices like Viewboards. We are working on locating the issue and will provide an update as soon as possible.
Apr 11, 08:17 EDT
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Internet Access Impacting Transportation Building
Resolved - Our systems are back online . Any services impacted by this outage should return to normal shortly.

If you continue to experience issues, please open a ticket on ZenDesk at support.IndianRiverSchools.org, or email details to support@indianriverschools.org.
Apr 5, 10:06 EDT
Identified - We have been notified of an issue with the Internet access impacting Transportation building. The networking team is investigating the issue.
Apr 5, 08:08 EDT
Fiber maintenance / Thursday, April. 4 after 6pm / Wabasso, Sebastion, and Fellsmere areas
Completed - The scheduled maintenance has been completed.
Apr 5, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 18:00 EDT
Scheduled - Fiber maintenance is scheduled for Thursday, April. 4 after 6pm affecting schools in the Wabasso, Sebastion, and Fellsmere areas. This may impact access to the Internet in these areas. The maintenance work should be completed by the start of Friday.
Apr 4, 10:31 EDT
Apr 4, 2024
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